Welcome to leathercrossbodybags.com! These Terms and Conditions govern your use of our website and your purchase of products from us. By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.
1. The Contract Between Us
We must receive payment in full for the goods you order before your order can be accepted. Once payment is received, we will confirm acceptance of your order by sending an email to the address provided. This confirmation constitutes a legally binding contract between us.
2. Our Right to Refuse Your Order
We reserve the right to refuse any order at our discretion, including but not limited to:
- Insufficient stock to deliver the goods.
- Delivery not available to your location.
- Errors in product pricing or descriptions.
If we refuse your order, we will notify you via email and refund any payment made within 30 days. No additional compensation will be offered for disappointment caused.
3. Prices and Payment
The prices for our products are displayed in USD and are valid at the time of order placement. Delivery charges, if applicable, will be outlined during checkout. Prices are subject to change without prior notice.
Currency conversions are approximate and for convenience only. Additional fees, such as sales tax, may apply based on your location and will be disclosed at checkout.
4. Product Authenticity and Quality Guarantee
All our leather crossbody bags are made from 100% genuine leather. Variations in texture or color are natural characteristics of leather and are not considered defects. We stand by the quality of our products and offer a one-year warranty for manufacturing defects.
5. Right to Cancel Your Contract
You may cancel your contract for any reason within seven (7) business days from the day after you receive your order. To cancel:
- Notify us in writing via email at [email protected].
- If goods have been received, return them in their original condition at your own cost and risk.
Exceptions: Custom-made or personalized items (e.g., monogrammed bags) are non-returnable unless defective or delivered in error.
Refunds will be processed within 30 days of cancellation, less any direct costs of recovering goods if applicable.
6. Delivery of Goods
We deliver to the address provided at checkout. Delivery timelines are estimates and typically range between 5-15 business days within the USA, unless otherwise stated.
For luxury items like leather crossbody bags, we ensure careful packaging and provide delivery insurance. Ownership and risk transfer to you upon delivery. We are not responsible for loss or damage after delivery.
7. Care Instructions and Returns
To maintain the quality of your leather product:
- Avoid prolonged exposure to water, direct sunlight, and harsh chemicals.
- Use a leather conditioner periodically to preserve its appearance.
Products damaged due to improper care are not eligible for return or refund.
8. Fraud Prevention
We may use the personal information you provide to conduct anti-fraud checks. By placing an order, you consent to these checks, which may include sharing your information with third-party agencies. These checks will not affect your credit score.
9. Sustainability and Ethical Practices
We are committed to sustainability and source our leather from environmentally responsible suppliers adhering to ethical practices.
10. Notices
All communication must be in writing. Contact us at:
- Email: [email protected]
11. Events Beyond Our Control
We are not liable for delays or failure to deliver due to events beyond our control, including but not limited to strikes, natural disasters, and technical issues. In such cases, we will notify you promptly.
12. Governing Law
These Terms and Conditions are governed by the laws of the United States. Any disputes will be resolved in the jurisdiction of the applicable state court.
13. Entire Agreement
These Terms and Conditions, along with our privacy policy and any other notices on our website, constitute the entire agreement between us.
Thank you for shopping with leathercrossbodybags.com!